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TalkSwitch 240vs 2 Lines 4 Analog/IP 12 IP Extension Small Business Phone System | 
 enlarge | Brand: TalkSwitch
Category: CE
List Price: $695.00
Buy New: $531.63 (On sale from $630.74)
You Save: $99.11 (16%)
New (5) from $531.63
Rating:  1 reviews
Color: Black
Media: Electronics
Shipping Weight (lbs): 4.2
Dimensions (in): 14 x 9.5 x 4
MPN: CT.TS001.124001.US
Model: CT.TS001.124001.US
UPC: 627688002401
EAN: 0627688002401
ASIN: B000NH29FY
Availability: Usually ships in 1-2 business days
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| Features:
| • | Easy to set up | | • | Phone freedom. TalkSwitch works with any analog and IP phones. | | • | Remote extensions keep you connected anywhere | | • | Expandable | | • | Requirements for configuration software: Windows Vista (32 bit) or Windows XP or Windows 2000 and minimum 256MB RAM, 160MB hard disk space and 800x600 screen resolution. |
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| Editorial Reviews:
Product Description
240vs - 2 analog lines 4 ext 0 VoIP trunks
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| Customer Reviews:
Good features. Horrible support November 4, 2008
Business Owner (California, USA)
We did a good amount of research before deciding on this system for our small company. Despite the low entry price, the features are packed with all we needed including auto-attendant and ring group. We have not tested it with heavy calls yet, but it has been running smoothly so far.
The configuration utility was fairly easy to understand and straight-forward. Our initial setup did take a couple of hours but a lot of it was setting up each extension and the groups. No complaints there...
Now to the part that wasn't so good:
The documentation is horrible. Although the set up was easy, it was because I was able to figure out the feature and the various configuration tools. The documentation for the product (both online and included with the product) are very basic, such as where to plug in the phone and how to check voicemail; Anything more detailed means you are on your own.
Unfortunately it got even worse when I had to call into their support. I have been calling them for the past two days with no success only to get their "Tech Support Voicemail Box". Despite numerous messages I have yet to hear from them. I even went as far as to call their Sales line (where they pick up all the time), but was quickly told by the lady that I don't really have any other option but to keep trying, wait or figure it out on my own.
So would I recommend it? Maybe if you are looking for a low cost solution, but don't expect TalkSwitch to be there once you give them your money.
By the way, still waiting for them to call...
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