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Plantronics T20 Corded 2-Line ConverConvertible Headset Telephone | 
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| Brand: Plantronics
Category: CE
List Price: $79.95
Buy New: $77.17
You Save: $2.78 (3%)
New (23) Used (1) from $77.17
Rating:  15 reviews
Color: Black
Media: Electronics
Autographed: No
Memorabilia: No
Shipping Weight (lbs): 4
Dimensions (in): 9.4 x 5.8 x 4.4
MPN: T20
Model: T20
UPC: 017229018044
EAN: 0017229018044
ASIN: B00004U8K4
Availability: Usually ships in 1-2 business days
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| Features:
| • | Adjustable noise-canceling headset with microphone | | • | 3-way conference calling | | • | Online and mute indicators | | • | Flash, redial, and hold features | | • | Connects to existing telephone jacks |
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| Editorial Reviews:
Product Description
Includes Convertible Headset for Hands-Free Conversations / 3-Way conference capable On-line indicator and headset stand included Mute function with indicator light Three-way conference calling capability over 2 lines Flash, redial and hold buttons Ringer sound adjustment Cable connects to existing telephone jacks
Amazon.com Product Description
The Plantronics T20 is a two-line telephone with a convertible headset for hands-free conversations. It features three-way conference calling and flash, redial, and hold functions to enhance your home or office productivity.A red light on the phone's base indicates whether an incoming call should be answered on line one or line two. If you want to place a caller on hold, press the hold button; the light flashes until you press the hold button or the appropriate line button again. By placing one caller on hold, then dialing a second party and connecting the two lines with the conference button, you can have a three-way conference call. The Plantronics T20 comes with a convertible headset that is light and comfortable to wear for long periods of time. The headset features a sturdy headband, padded flexible earpiece and headpiece, and a fully adjustable microphone. The microphone can be worn with the headband or with ear hanging hooks on either ear. The sound quality of the earpiece and microphone is very clear. A tone control lets you adjust the tonal quality of your incoming calls. A noise-canceling microphone eliminates background noise, and makes your voice easily understandable to callers. You can adjust the volume level of the earpiece with a wheel on the side of the phone's base. The headset has a 4-foot cord with an adjustable clothing clip, providing you with freedom of movement. A convenient headset stand attaches to the base and keeps the headset within easy reach.
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| Customer Reviews: Read 10 more reviews...
 Plantronics T20: 90% PERFECT, 10% DEADLY October 8, 2008
Frank LaRue (Orange County, CA USA)
Plantronics T20: 90% PERFECT, 10% DEADLY
This would be the perfect headset phone if not for a few deadly missteps that led me to return mine.
Perfect:
--Quality build (solid), the right size, the right features (buttons for mute, hold, redial, conference, and flash, plus volume and tone controls). And the mute has a red indicator so you don't forget (although I'd prefer an indicator that flashed like on the Polycom conference phones).
--Also, high quality sound in the headset - I could hear the other party perfectly, with only a faint background hiss.
Deadly, starting with the most serious:
--The people I talked with said that I sounded distant. It appears that the microphone doesn't come forward far enough to pick up my voice well.
--The headset cord is not shielded and picks up noise from the computer. In particular, I had to be careful to route the cord so that it avoided the keyboard or it picked up a loud tone both parties hear.
--The headset cord is very thin and I worried that a minor mistake (such as catching it in a closing a desk drawer) would seriously damage it.
--There is no headset for the T20 that covers both ears (binaural). I called them to verify this. (Although the headset jack in the base is physically compatible with the binaural headset from my M12, the headset from the M12 does not work with the T20.)
Actually, it sounds like they could make this the perfect phone for me just by making a quality binaural headset. But until then...
PS - There was always a low hiss in the headset. In looking into noise-canceling technology, I learned that these systems typically introduce a hiss of their own. In a noisy environment, you don't notice the hiss because the noise the technology takes out is much greater than the hiss it adds. But in a quiet environment like mine, there is no benefit to the noise-canceling feature and you hear the hiss. I can't guarantee that this was the source of the hiss I heard, but it seems likely. (There is no way to disable the noise-canceling circuitry.) I don't think the listing mentions the noise-canceling feature of this phone, but it's on the box.
 Serves Purpose September 2, 2008
Sydahne Phillip (Douglasville, GA USA)
It worked really well for me. Eliminated background noise like the box says. However, after about 2 months of use I realized that I was no longer able to dial out. I am not really upset because I don't need it anymore. I just wish it would've stopped working within 30 days of my purchase.
 Great Phone January 24, 2008
Shira Kamil
Excellent phone. This is my second in a number of years.
Clear, easy to use and hands free..
 No way to get people to hear me - had to send it back December 12, 2007
Book Lover (California)
As I read the reviews here before purchasing, I saw that many people said callers could not hear them. One reviewer said, "No problem. Just get a different headset." So I ordered.
Well, that was an old review and the phone must have changed since then. Once I received the phone, I found that callers could not hear me well, as expected. But, the plug that connects the headset to the phone is not the typical plug you see on most headsets (2.5 mm jack). Instead, this was an "RJ9" plug (like a mini telephone jack plug). NOBODY makes a headset with this type of plug and Plantronics only makes one headset with an RJ9 plug - this one that doesn't work.
I also searched in vain for an adaptor that could enable me to connect a regular headset to this phone.
I loved everything else about this phone, but if people on the other end of the line couldn't hear me, it's not usable. I had to return it.
Works as it's supposed to October 1, 2007
M. Henry (Bellevue, WA USA)
It works as specified. It would be nice if the line lights would light whenever the line is in use by another phone. That way you would not intrude on someone else's conversation.
Some of my contacts had difficulty hearing me when first installed. It would also be helpful if the there were an amplification volume control on the microphone so that the party on the other end could hear more easily.
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