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Microtek ScanMaker 5950 - flatbed scanner ( 1108-03-540027 ) | 
 enlarge | Brand: Microtek
Category: CE
List Price: $274.39
Buy New: $173.95
You Save: $100.44 (37%)
New (21) Used (2) Refurbished (1) from $40.00
Rating:  17 reviews
Media: Electronics
Autographed: No
Memorabilia: No
Shipping Weight (lbs): 16
Dimensions (in): 23.8 x 15.7 x 8
MPN: 1108-03-540027
Model: 1108-03-540027
UPC: 793111809449
EAN: 0793111809449
ASIN: B0007QS66M
Availability: Usually ships in 1-2 business days
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| Features:
| • | Scan speed of 7 pages per minute for black-and-white / grayscale | | • | Scan speed of 3 pages per minute for color | | • | Legal size scanning with use of automatic document feeder | | • | Hi-Speed USB interface | | • | Interface Pin Connection - 4-pin USB, 15-pin accessory connector |
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| Editorial Reviews:
Product Description
Other significant features include: 2400 dpi optical resolution Eight Smart Touch buttons to automate scanning tasks 8 Smart Touch buttons for Scan, Print, Email, OCR, Scan to Web, Setup/Cancel, Custom, and Power Bit Depth - True 48-bit color Optical Resolution - 2400 x 4800 dpi Interpolated Resolution (maximum) - 65,535 dpi Scan Area - 8.5 x 11.7 / 8.5 x 14 with use of ADF Interface Type - Hi-Speed USB Platform - PC only PC System Requirements - 64MB RAM (128MB or more recommended) PC with Pentium III or higher processor, equipped with USB port, Windows 98SE/Me/2000/XP Chassis Lock - Bottom screw Scanner Weight - 10.1 pounds ADF Weight - 13.85 pounds Voltage / Power Consumption - AC 100 to 120 volts, 50 to 60 Hz Scanner Dimensions - Length 19.5 x Width 11.5 x Height 5.1 ADF Dimensions - Length 23.25 x Width 8.5 x Height 15.5Included Software - ScanSoft PaperPort SE ABBYY FineReader Sprint OCR Ulead Photo Explorer Microtek ScanWizard 5 Microtek Scan, Copy, Email, OCR, Scan to Web utilities Kodak Digital Science Color Management Adobe Acrobat Reader Included Hardware - Hi-Speed USB cable Power adapter ADF-651, a 50-page automatic document feeder
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| Customer Reviews: Read 12 more reviews...
 Microtek scanner and software AND Newcorp extended warranty are useless September 13, 2008
Thomas Clement (Left Coast, Lost Angeles)
Microtek scanner and software AND Newcorp extended warranty are useless
I've deleted my previous 4-star review; that was before the warranty was up and I had my fill of the software the beast uses. It's really just a 1-star machine. Maybe not even that. Some of my complaints below are because other scan software DOES offer these functions.
This will also discuss the extended warranty I got at Newcorp which I would also avoid like grim death as they never could repair it (actually, they never tried).
The software for this unit, ScanWizart Pro is:
1) The ONLY software on my Mac that can't be Force Quit in any way. So, when it decides to give me the spinning beachball of death (again, the only program that does this consistently in Tiger), then I have to shut down the computer manually.
2) I can't easily reset the scan numbers to 0. I MUST scroll through the numbers (from 999 and beyond back down to 0 if necessary).
3) I can't simply hit RETURN or ENTER to start a scan. The arrow must be exactly on the Scan button.
4) No matter how many scans I've done during the day, at some point, I'm asked if I'd like to let the scanner warm up. Was I asked this first thing in the morning? Nope. After letting the scanner sit idle for some time? Nope. I'm asked this immediately after just finishing the umpteenth scan and NOW, for some reason, ScanWizard thinks the scanner needs to warm up. And how long is this warm-up time? I'm not kidding: 538 minutes! I can't find anything about adjusting this or turning it off; there's nothing at all in the help file.
5) When installing or deleting the software, I'm asked if I want to UPGRADE! That's right, in neither case am I upgrading, but that's the button choice. Folks, this is downloadable software and this boo-boo can be corrected at any time (and it only takes a few minutes) by a software engineer, but NO. Microtek can't be bothered with even THIS much quality control.
6) Sometimes the scanner stops the scan midway and says that the user stopped the scan. Nope. Sometimes it stops a scan a few seconds in with no message at all. A ghost in the machine.
7) While it's a tabloid scanner, sometimes there are images that still need to be scanned in parts because they are so large. Unfortunately, the scan color/contrast varies between each scan!
8) ScanWizard still can't address names over a limit of 31 characters (how very 1988!), so, along with the auto-numbering, running out of file characters can happen and you're sometimes not warned about it. That's right, ScanWizard reaches its character limit and just saves each new scan over the old one. You look for all of those scans you thought you did, but only find ONE because all the rest were overwritten.
Speaking of quality control, the unit itself is built to last -- to last until the warranty runs out. I know, this has happened on two units. The warranty dies and so does the scanner. At this point, it puts random lines and bands in the scan. This can't be cleaned or adjusted by the user. Once the lines start, they don't stop.
So, I call up Microtek and am informed:
MICROTEK DOES NOT SERVICE ITS PRODUCTS. THERE ARE NO REPAIRS OFFERED.
But Microtek does offer to sell me a brand new scanner -- for MORE than I can get it on Amazon or anywhere else.
When the scanner is working, it works OK, but do you really want to spend good money on a machine that not only does not last 13 months, can't be repaired when something goes wrong and has software that's like a beta version (it's at 7.6). I don't have another piece of gear like this!
Buying an extended warranty would be a wise idea, but the company that sells it, Newcorp, is a shoe-string operation with no actual ability to repair anything themselves and no customer service (unless you like the "the customer is always wrong" type of customer service).
scanner,tabloid,junk,worthless,flatbed,extended warranty,11x17
Bad Customer Service April 1, 2008
A. Chen (Ca, USA)
1 out of 3 found this review helpful
I spend $30 returning the scanner. The scanner won't scan image of document only to Word File. Then some of the images does not scan too well. Emailed Customer Service. Took them FIVE days just to ask me what my problem was. Got so FRUSTRATED returned the product. Never have to return an Electronic product , so my husband threw away box. End up having to spend $30 just repacking and reshipping. Save the boxes! Don't think I will buy from unknown maker. Stick to HP's or well known brand!
scanner ok, software not March 15, 2008
Edward W. Hardwicke (Greenville, SC)
2 out of 2 found this review helpful
I have a Microtek scanner and just downloaded the latest drivers. It turns out Microtek wants a program called Scan Finder to load at every start-up, and there is no way to disable this. The product works satisfactorily, but for my money, I will purchase something else. Something that doesn't create such a nuisance, and isn't so invasive.
 Microtek ScanMaker 5950 December 17, 2007
Gregory H. Bennett (Chapin, SC United States)
2 out of 2 found this review helpful
Have purchased multiple ScanMaker 5950 units to use for work and will do so again as needed. Easy to use, pretty much plug and play and scanning is very fast when you have multiple documents to work with at once.
great for the money October 22, 2007
Eileen (florida)
2 out of 2 found this review helpful
We just bought a second one, after the first one died after a household move and some really heavy use. Tried other scanners with document feeders that were more expensive and slower! So went back to the same Microtek model that we knew and loved. Good speed for the money (about 6 ppm, b&w, 200dpi) and the image quality is as good as our other scanners. Sometimes we have to scan a page just to get the light warmed up, but hey, it works great for the money. We need to scan many multipage documents at a time and use Adobe Acrobat with the scanner software, and it's very simple and intuitive to get good scans of even handwritten forms.
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