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HP Deskjet 9800 Wide Format Color Printer (C8165A#A2L) | 
 enlarge | Brand: Hewlett-Packard
Category: CE
List Price: $353.99
Buy New: $189.99
You Save: $164.00 (46%)
New (18) Used (5) Refurbished (2) from $105.00
Rating:  45 reviews
Media: Electronics
Autographed: No
Memorabilia: No
Number Of Items: 1
Batteries Included: No
Operating System: Apple MacOS X 10.1 - 10.3
System Memory: 32
Modem: None
Shipping Weight (lbs): 30
Dimensions (in): 16 x 23 x 7
nv:Resolution: 1200 x 1200 dpi
Print Speed: Up to 30 PPM
Dimensions: 18.3"W x 9.0"D x 6.2"H
Connectivity: Parallel
Connectivity: USB
Standard Paper Input: 150-Sheets
Duplex Printing: Optional
Paper Sizes Supported: Letter
Paper Sizes Supported: Legal
Paper Sizes Supported: Executive
Paper Sizes Supported: 4" x 6"
Paper Sizes Supported: 5" x 7"
Paper Sizes Supported: 11" x 17"
Paper Sizes Supported: 3" x 5"
Paper Sizes Supported: Tabloid
Paper Sizes Supported: 8" x 10"
Warranty: 1 year warranty
MPN: DJ9800
Model: DJ9800
UPC: 829160703473
EAN: 0829160703473
ASIN: B0007O97Y4
Availability: Usually ships in 1-2 business days
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| Features:
| • | Resolutions up to 1,200 x 1,200 dpi and 4800-optimized dpi color | | • | Print speeds up to 30 ppm black and 20 ppm color | | • | Duty cycle of 5,000 pages per month | | • | Print sizes from index cards to 13-by-19-inch posters, even borderless | | • | Parallel and USB ports; PC, Mac, Linux, UNIX compatible |
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| Editorial Reviews:
Product Description
HP DeskJet 9800 is a compact, feature-rich printer to create vibrant office documents and in-house marketing material. Experience the versatility of up to 4800-optimized dpi A3+ borderless printing plus optional 6-ink photo-quality and optional automatic two-sided printing.
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| Customer Reviews: Read 40 more reviews...
Updated Drivers work better September 21, 2008
Noel Zt Saw (Tustin, CA.)
I was having a lot of problems printing in the 13x19 format. It would reject the paper saying incorrect paper size. Then the print spooler would not delete the spooled file unless I rebooted the computer and the printer itself.
I went to HPs site and downloaded their bare bones driver and replaced the ones that came on the CD. And amazingly enough so far the 13x19 printing problems are gone!
 Psycho (cue violins!) Printer September 1, 2008
Doug (NC United States)
Having used this printer for 3 years:
Gulps ink! -- the tanks are WAY too small, esp. the color. And those tanks are VERY expensive for their size.
Chews paper! -- watch the beasty closely or it will jam, try to send 4 or more sheet through at once, etc.
Doesn't know if it has ink or not -- that light just stays on.
Cancel button is worthless. Cancel = unplug!
Set up to do the fancier things it is supposed to do is a challenge worthy a rocket scientist.
Drivers are problematic -- you think you have it set correctly in the application, but the printer then goes its own psycho way and messes it up -- this is especially true with the paper orientation choice.
Don't buy -- look elsewhere
 HP misses the mark August 14, 2008
Jack Cook (Tennessee)
I bought the HP Deskjet 9800 about two years ago when it was difficult to find any wide format printers within this price range. I had seen so many problems with my Epsen wide format printer that I thought surely HP would be easier to maintain and use. Well, the nightmare continued. Although HP's tech department and help line were helpful, I continued to have difficulties with the following: the quality of prints were not nearly what I had expected; the included software did not match very many of the formats that I normally use, and I ended up constructing documents that could emulate or fake the measurements and borders that I needed; once again I had to purchase expensive ink cartridges that did not last long enough, and finally ended up purchasing rebuilt cartridges from a company that improves on HP's design; it took me six months to finally figure out how the color managers don't really manage the colors between the computer and the printer unless you know the exact settings (this is entirely too complex for the average person to figure out); and finally, the last straw was that the tensioning spring that holds in the ink cartridges slipped out of its seating and touched the control membrane that controls the ink cartridges. When I put a new ink cartridge into the mount, the wire tension spring put a nice deep hole in the membrane that cut off several of the sensors to the cartridge, thus the low ink warning was activated and the printer will not work at all. There are no user serviceable parts inside the unit, and HP does not sell a replacement membrane, nor can you easily access the compartment. It was simply easier and cheaper to find a much better printer with good reviews on Amazon to purchase. Conclusion: I do not recommend this printer.
 Great deal on an 11x17 printer May 19, 2008
Maggie Miller (Alpine, TX)
I've been using the HP Deskjet 9800 for a couple of months now and it's been terrific. Set-up was a snap. Printing is fast and sharp. Make sure you have a USB cable long enough for your placement.
DO NOT BUY THIS PRINTER! HP does not have working drivers for it! May 2, 2008
Sophia Fan (Tennessee)
The printer will not print. HP provides a printer diagnostic utility that is useless. Their customer support is no help, as they will only tell you to do the obvious like "make sure the USB cable is plugged in".
DUH!
The Windows XP drivers for this printer do not work. The only work around is to use drivers for an HP Deskjet 9600.
I have asked HP to provide WORKING Windows XP drivers for the Deskjet 9800, but they do not even bother to reply.
Shows how much they care about their customers. Not at all.
Do not buy this product. You will wind up with a large and expensive paperweight.
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