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Lorex LH314321 Network and Internet Remote 4 Channel Pentaplex DVR with 320GB HDD and H.264 Compression |  | Brand: Lorex
Category: Photography
List Price: $449.95
Buy New: $325.33
as of 3/19/2010 04:44 CDT details
You Save: $124.62 (28%)
New (15) from $325.33
Seller: OneCall
Rating:  3 reviews
Sales Rank: 22495
Format: CD
Color: Black
Media: Electronics
Memorabilia: No
Operating System: N/A
Shipping Weight (lbs): 5.7
Dimensions (in): 9.8 x 3.9 x 7.3
MPN: LH314321
Model: LH314321
UPC: 778597314014
EAN: 0778597314014
ASIN: B001R4CJNE
Availability: Usually ships in 1-2 business days
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| Features:
| • | Quad or single channel recording & view on included 320GB Security Certified SATA HDD - H.264 compression is equivalent to over 500GB of storage. Mouse controlled GUI for ease of setup. | | • | 3D Graphics for crisp, color rich high contrast video & Pentaplex technology enables remote internet control of DVR functions & simultaneous play or view while continuing to record critical video | | • | Connections: 4 BNC inputs, 2 audio line-in RCA inputs, 2 audio line-out RCA, 4 alarm inputs, VGA, LAN connection, and USB input for memory stick or USB HDD backup. | | • | Scheduled, Continuous or Motion Detection recording settings at 60 frames per second (7.5fps with all cameras recorded simultaneously). Activity detection on 4:3 grid with 100 sensitivity levels. | | • | Supply voltage 120VAC - 240VAC, 12VDC, 2.5A, 50/60Hz. Includes Flex IR Controller, Power Supply & Mouse |
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| Editorial Reviews:
Product Description
Protect what matter to you most, whether it is your business or home with a cost effective solution that is designed to give you peace of mind.The innovative Lorex Edge Security DVR sets new expectations in design and performance. Ultra compact, space-saving design allows you to conveniently mount the security DVR to the back of a PC monitor, LCD TV or even wall mount it (VESA standard). FLEX IR remote control (included) for non line-line-of-sight installations allows you to control the security system without facing the unit. Easy to use 3D Graphical User Interface and mouse navigation (mouse included) provides an intuitive user experience.
CONNECT easily
Connect to any PC monitor using VGA connection. Ultra small form-factor and space-saving design allows you to conveniently mount the DVR to the back of an LCD monitor (VESA standard).
SEE everthing
Monitor your property, indoors and outdoors, day or night with the included 4 night-vision weather proof cameras. Exceptional playback quality allows you to see and identify your critical events.
RECORD what happens
Advanced H.264 video compression maximizes high resolution recording on a security certified hard disk drive. Pentaplex operation allows you to view, record, playback, back up & remotely control the system simultaneously.
PROTECT what matters
Connect anytime over the internet using a web browser, from anywhere in the world to view or playback video that is important to you.
Safeguard your business or home. Includes DVR, Cameras, Cables, Remote Access Software and Quick Start Guide. Its complete!
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| Customer Reviews:
 Quality view not so hot lorex October 11, 2009
Just me! (Punta Gorda Florida)
0 out of 1 found this review helpful
Works with quick time- Very slow to come on and quality of video not so hot- Think my Svat dvr was better
 lorex does well with several tech calls August 21, 2009
R. Sobieski (Eastern Kanas)
Having read the manuals before this arrived, I had some idea of the task. I managed 4-5 calls to the tech help line (mid afternoon waits of 5 mins or less) with short questions that the manual was not clear about. Example: port forwarding of your router, by brand, did not give a range, and the manual did not say from start to 80 set end to 80, which would have ans the question. All in all, it works both locally and remotely as advertised, but only via Internet Explorer. Menus are easier to navigate with the unit's remote than with the mouse for me. Excellent recording control of parameters, with off-site handling of backing up a particular segment...I recommend it..
 Very poor customer support. July 31, 2009
Richard Jackson (Honolulu)
4 out of 5 found this review helpful
If I could give zero stars I would. This has to be one of the worst customer experiences that I have ever had. I would NEVER EVER buy another product from Lorex.
I ordered this DVR as part of a home security system. I had problems setting it up from the get go. I called customer support and waited over an hour before the first line technical support person helped me to trouble shoot my problem. After another hour he was unable to fix the problem. He advised me that he would have to transfer me to second level but it would take 24-48 hours. He informed me that someone would call within a three hour window. No one called back.
I then called, waited another hour before being told that there is no three hour window and that they could call anytime between 24-48 hours and if I am not available they will reschedule. Eventually the second level person, Arthur "helped" me. After an hour with him, he decided that he thought it was the DVR and that I should return it. I asked if he was sure that it was not the router and he said he could not say for sure. He did say that he could isolate the problem if I hooked up a second computer which I said I would but he said that I would have to do it on my own since he did not want to deal with hypotheticals (his words).
After insisting that I speak to another technical support person, he told me to call back and talk to Alex. After another hour I spoke to Alex who spent another two hours before successfully hooking up the system. I required a firmware upgrade.
The next day I could not access the video remotely and called back speaking to a first level technician. He told me everything was fine because he was able to see my video and watch the recording. When I told him that I could not see the recording nor did it look like it was recording, he told me that he would refer me to second tier support.
At that point after over ten hours with technical support I decided to return the DVR and three cameras that I ordered to Amazon. Amazon is great with returns.
Of note, I was told that technicians are penalized for spending more than 25 minutes with a customer for technical support which explained why Arthur did not want to continue trouble shooting with me.
Rich
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