The Palm VIIx handheld has had its memory bumped up to 8 MB (from only 2 MB in the original Palm VII), and it includes all the practical features we've come to expect from Palm--the easy-to-learn (and use) Palm OS, a sharp screen with contrast-variable backlighting, and infrared beaming of information.

But it's the wireless connectivity--and the ease and quickness of installation and connection--that really makes the Palm VIIx shine. You'll first need to add the Palm VIIx's two AAA batteries, which are also used to charge the modem's internal, rechargeable ni-cad battery. It takes about 70 minutes to fully charge the device. But that'll give you time to play around with the other Palm apps or practice your Graffiti writing skills.

Once charged, we simply flipped up the radio transceiver antenna (which also turns on the screen) and connected to the Palm.net network in seconds. Then we set up our account and chose a monthly service plan--which reminded us that wireless ease doesn't come cheap. These plans range from $9.99 for 50 KB of information downloaded (and $0.20 per additional KB) to $44.99 for unlimited usage. The Palm.net site estimates that 50 KB equals about 150 downloaded Palm screens of information--which isn't that much if you're doing a bit of online shopping or checking of sports scores.

The other important factor to remember is that you won't be able to view the entire Internet. The Palm VII connects only to certain sites that offer Palm Query Applications (or PQAs), which send Web Clippings instead of HTML. These Web Clippings are specially configured minipages that minimize both display requirements (to fit on the Palm VII's screen) and bandwidth usage. Thus, while we weren't able to view the day's English Premier League scores on Soccernet, we could read headlines at ABC News, get driving directions with MapQuest, and check airline flight status using Travelocity. (The Palm VII comes with 22 Web Clippings, but you can download more from www.palm.net/apps--from Merriam-Webster's online dictionary to a Starbucks locator.)

E-mail was a snap using the included iMessenger app and the Palm.net e-mail address that we set up. This account won't hook up with an existing POP account, but there are several good third-party apps on the market that you can install to grab e-mail from your regular accounts.

Ultimately, the Palm VIIx--and persistent wireless connectivity--isn't for everyone because of its online limitations to proprietary Web Clippings. But with a lot still in its favor--the robust Palm OS organizer environment, hassle-free activation, quick connection to the wireless network, easy e-mailing, and good nationwide coverage (featuring about 260 major metropolitan areas)--the Palm VIIx handheld is still king of the wireless jungle. --Agen Schmitz

Amazon.com Product Description
With 8 MB of memory, the new Palm VIIx handheld has four times the memory of the Palm VII, which means you have the capacity to store four times the number of addresses, appointments, to-do items, memos, and iMessenger messages. You can customize the Palm VIIx with your choice of hundreds of Web clipping applications and thousands of third-party add-on applications. You have instant access to a variety of Web-based information such as weather and traffic reports, news items, flight information, showtimes, and restaurant reviews. The Palm VIIx also lets you communicate via e-mail and stay on top of your information wirelessly and easily.

It comes with integrated hardware, software, and wireless communication service so you can activate it right out of the box. The included HotSync cradle allows you to quickly back up and exchange information between your handheld and your PC. The display's enhanced technology makes it easier to see at all angles, in dim light, and in bright sunlight. The Palm VIIx also includes a carrying case to protect your handheld from scuffs and scratches.

What's in the box

• Palm VIIx
• Stylus pen
• AC adapter
• PC serial port
• Hotsync docking cradle
• Protective leather cover
• Palm Desktop software

*Note: The Palm VIIx WIRELESS FEATURE CAN NO LONGER BE USED if you don't already have a palm.net account.

The good thing is the memory. 8mb is a good amount of RAM for average PDA stuff, although I must say that 16mb is certainly better. But the fact that you can pick these units up for a song these days, and there is a healthy used market for them as others like me trade them in on up-market PDAs, there is no reason why for infrequent use, this isn't going to do the job.

I'd pass on the Palm.NET option though. Although it is pretty decent to have it, its very expensive to keep and slow, slow, slow. Depending on the plan you get, you could be paying $... per month for high data volumes and with the availability of GPRS/GSM Internet through carriers like T-Mobile, Sprint, etc. it doesn't take long to justify spending more money on a current model Handspring Treo, etc.


Awesome technology!   November 25, 2002
Carl R. Collins (Seattle, WA United States)
7 out of 7 found this review helpful

I just ordered the Palm VIIx after going to Saturday brunch with a girl that brought her's along in order to check current movies listings and show times. She checked her email and weather reports (being that it was another rainy day in Seattle) and other stuff... I was utterly amazed at all that she could do from the breakfast table. As she was leaving to go to the bathroom (which lasted about 7 minutes) she said "go ahead and browse while I'm gone"... Seven minutes was all I needed to realize that I can no longer live without one of these babies... I went and purchased a Palm IIIxe from a local store and later realized that I did not have the same machine as her Palm VIIx. I really like the Palm IIIxe but since it does not have wireless internet, I decided to order one on Amazon.com at a much better price than local stores. I gave the Palm IIIxe to her daughter today and she was very grateful since she's never had her own PDA and her mother is always using her own. WORDS OF WISDOM - You can't be too critical of PDA's. I don't expect for it to do what a 1GHz Dell laptop or my dual Pentium III Xeon server will do... I only need the PDA while I'm out of the house or office and want to be able to check my email and surf the net until I can get home to my high performance machines.


OLDER MODEL... BUT STILL A GREAT MACHINE   November 25, 2002
5 out of 6 found this review helpful

First and foremost, ignore any bad reviews you may see here about this item. I've had my Palm VIIx for a year and a half and it's been terrific. Every once in a great while I'll hit a glitch with the thing, but they've always been extremely easy to resolve. All in all, I've found this item to be a tremendous time saver and it has become an integral tool.

This is also a good buy (with it's low price) for those of you who are thinking of purchasing the Palm Zire Handheld but want more features than it offers. The Palm VIIx is currently (as of 11/24/2002) priced about $10 cheaper than the Zire. It's only priced lower because it's a model from two years ago and Palm is pushing their newer versions.


Better check before buying!   October 25, 2002
Byte USA (Jonesboro, AR United States)
4 out of 8 found this review helpful

You need to go to Palm's website and look for the "Coverage Map". I ordered this Palm VIIx and then checked it out on the website to find out that Palm.Net was not availible to me. What [garbage]. I'm glad I didn't get it. I bought the Palm IIIc which is color and phat as anything. Palm.Net is WAY to expensive too. Don't get stuck with this handheld and not be able to use the feature that makes it the bulkiest thing on one hand. You might be sorry.