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Brother MFC-9420CN Network-Ready Color Laser Flatbed MFC | 
 enlarge | Brand: Brother
Category: CE
List Price: $1,299.99
Buy New: $733.99
You Save: $566.00 (44%)
New (2) Refurbished (6) from $419.99
Rating:  26 reviews
Media: Electronics
Autographed: No
Memorabilia: No
Shipping Weight (lbs): 101
Dimensions (in): 30.4 x 30 x 27
MPN: MFC-9420CN
Model: MFC-9420CN
UPC: 012502618300
EAN: 0012502614074
ASIN: B000BPWVR4
Availability: Usually ships in 1-2 business days
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| Features:
| • | Up to 31ppm Monochrome and 8ppm Color Copy/Print speed | | • | Up to 2400 x 600 dpi color laser printing | | • | Hi-Speed USB 2.0, Parallel and Ethernet interfaces standard (cables not included) | | • | Hi-Yield Replacement Cartridges (Black up to 10,000 pgs and C/M/Y up to 6,600 pages | | • | 33.6Kbps High Speed Super G3 Color Faxing |
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| Editorial Reviews:
Product Description
Color Laser Printer / Color Fax / Color Copier / Color Scanner / PC Fax / PC and Macintosh Quick Scan up to 2 seconds per page 16 (8x2) One Touch and 200 Speed Dial Locations No PC Required for standalone faxing Up to 2400 x 600 dpi color laser printing Up to 31 ppm black and 8 ppm color print speed 64MB Memory, upgradeable to 576MB 250 sheet letter or legal paper capacity Hi-Speed USB 2.0, Parallel and Ethernet interfaces standard (cables not included) Starter Toner Included Flatbed design for copying, scanning books and magazines Crisp color laser copy quality up to 31 cpm, black & white 8 cpm color Multi-copying, up to 99 copies Copy reduction and enlargement from 25%-400% in 1% increments N-in-1, Poster copying and Sorting No PC Required for standalone copying Network-Ready Color Laser Flatbed MFC Send and receive faxes Color and black & white scanning at up to 9600 x 9600 dpi(interpolated) Up to 1200 x 2400 dpi (optical) resolution 256 shade gray scale One-touch dedicated key for scanning to file, Email, image or OCR applications Maximum dpi up to 600 x 600 optical for color scanning Compatible with Windows 98, 98SE, Me, 2000, XP, NT 4.0, Mac OS 9.1-9.2 and OS X 10.2.4 or greater Dimensions - Width 19 x Depth 20.2 x Height 21.0 inches Weight - 74.3 pounds
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| Customer Reviews: Read 21 more reviews...
 Avoid this like the plague October 3, 2008
Chris Cloutier (Springfield, MA, USA)
1 out of 1 found this review helpful
If you're thinking of buying this printer, stop right now. Seriously. I bought this printer in January 2006, so I've owned it for a little over 2 1/2 years. I've never been happy with it. I got it because I wanted an MFC instead of separate devices, I wanted a color laser (I don't print color too often, so the color cartridge on my old inkjet was constantly drying out), and I needed a scanner with an ADF (automatic document feeder).
Here are some of the issues with the MFC-9420CN, in order of severity (worst to least annoying):
1. It takes about 90 seconds for the first page to print.
2. When warming up to print the first page, it pulls each of the cartridges at least twice, making a loud clunking sound each time. When printing each page, it pulls each cartridge, making a loud clunking sound. This is by design and is not a defect or malfunction.
3. The color accuracy is horrendous. The colors printed out look nothing like the images on the monitor. I've printed the same images on both my printer and my father's (one image was an autumn outdoor scene in New Hampshire showing the trees with the leaves changing color, and another image was one I created in MS-Paint using a few of the basic colors (blue, red, green, yellow, brown, purple, magenta, bright blue, bright red, bright green, dark cyan, and bright cyan). The autumn scene showed way too much red, and the basic color page was completely off (the blues and greens were way too dark, the purple was red, and the cyans were green). This same inaccurate representation was printed from two separate printers on two separate systems, so it's definitely the printer and not a system/software/driver issue.
4. The OPC Belt has a 60,000-image life. But not really. The printer's maintenance page shows that it has printed a total of 7,646 pages, comprised of 8,359 total images. So I should have 51,641 images left on the OPC Belt, right (60,000 - 8,359)? Wrong. Somehow, I only have 43,138 pages left. According to that, it's "used" 16,862 images -- more than twice the number actually printed.
5. No manual tray, so forget printing envelopes.
6. If you do try to print envelopes from the paper tray, it will most likely jam.
7. Pages scanned in with the ADF (at least on my printer and my father's) will scan in crooked.
8. The ADF has a tendency to jam.
9. The scanner will sometimes scan something in way too light (almost as if there was a glare off the glass). Rescanning (without changing anything, without even lifting the cover) will usually correct this.
10. The "starter" toners aren't even enough for a real starter cartridge. I've printed only 228 color pages (yes, only two-hundred-twenty-eight), and it's already telling me it's out of cyan. And when I say "color pages", I'm talking a couple of lines of colored text, not pictures.
11. The OPC Belt (supposed life of 60,000 images, but it will be closer to 30,000 in my case, so about every 7,500 pages) has a cost of around $500-600. The fuser (supposed life of 60,000 pages) has a cost of around $500-600 as well. And I can't even find a cost for the "120K Kit" (supposed life of 120,000 pages). In other words, the drum and fuser alone will cost more than the printer's original cost.
12. Brother tech support is a joke. If you email them, they will respond with a pre-scripted response which clearly indicates that they didn't even read your email.
13. The fuser heats the paper more than a typical laser printer. This might be because it's a color laser; I'm not sure. But the effect is that it curls every page, and if you leave the paper like that, it remains curled. You have to lay it flat (with the curl-side down, so the printed side up) and rest something on top of it to remove the curl.
They say hindsight is 20/20, and that's no more apparent than with this machine (and worse, my father buying one as well, based on my recommendation). Looking back, I would have been much better off paying more for a different brand and/or keeping separate devices instead of this machine. Don't let the one-star rating fool you. It isn't even worth that. It's just that Amazon doesn't allow you to rate something zero stars.
 Perfectly Acceptable Technical Support July 24, 2008
J. Conrad (Fleming Island, FL)
I have read several postings that criticized Brother's Technical Support. I just got off a 29 minute phone call with their phone support and was very pleased with the outcome. I have owned the Brother MFC-9420CN Network-Ready Color Laser Flatbed MFC for over two years and am very pleased with the performance. I would recommend this Multi Function unit for the small/in-home business application.
I should have checked here before buying March 5, 2008
L. Ceruti
All the reviews I have read are right on point. Our small non-profit org. had been in the market for a new all in one color printer but didn't want to open an expensive account with a maintenance agreement. So when I say this machine on sale at Office Depot for less than $400 I jumped on it. Wow! What a fool I was. This machine has cost us several times as much as we paid for it just in toner and now after only a few months we need to change the OPC belt. Brother should be ashame of themselves. I wish I had checked here before buying.
Useless Junk Returned to Seller -- NO Stars! July 31, 2007
D. Yale (New York City)
2 out of 3 found this review helpful
It took close to 2 hours to unpack and set up. Then it jammed on the first copy and I couldn't unjam it. I spent another hour re-packing it (it took 2 of us to do that because it weighs 76 lbs) and it's going right back to the seller. DON'T BUY IT!! If it can't function using ordinary copier paper like my other 3 printers, it will likely cause endless problems.
Great color printer, lousy everything else July 8, 2007
S. Rajagopalan (New Jersey)
4 out of 4 found this review helpful
Let's see--i paid for a color laser printer, scanner, fax, copier. I got . . . a color laser printer. The printer worked all the time. The fax worked about half the time and the scanner never. This is my first review but you can certainly believe that I rushed to return the unit after the first week! Glad I did--would not want to wait to see all the other problems that the folks on this page had!
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