Customer Reviews:
 Incredibly Easy to Setup and Use September 15, 2008
G. Kirschner (Minneapolis, MN)
0 out of 1 found this review helpful
A great receiver. Pricey but well worth the money. Setup was quick and painless and I love having the 3 HDMI passthroughs.
 WARNING DO NOT BUY!!! August 14, 2008
Jason Weyandt (Space: The Final Frontier)
3 out of 3 found this review helpful
A Warning to all Amazon.com consumers please be aware of the horrible experience that I have had with Pioneer, and hopefully, you'll avoid the same mistake I made. I bought this Pioneer Elite reciever from Pioneer in February of this year. It completely froze in one month! I could unplug the unit and after a short wait plug it back in and then it would work, however in just an hour or even less it froze again.(By freeze I mean it completely locked into the position it was in and I could change nothing, not the volume, not the input, nothing.)
Even worse however has been the horrible customer service that I have recieved from Pioneer since this began. Don't get me wrong I am not reviewing Amazon or the Sub Seller they had nothing to do with it. Pioneer however has dropped the ball completely. If you value your electronics like I do, and you want to be treated with respect when something does go wrong, if it does, then avoid Pioneer like the plague. I am still being given the "we'll get back to you" run-around at this very moment, 2+ months and counting in the repair shop Radio Active Repair in Lancaster, PA(avoid them like the plague as well, they didn't even know what PCM was compared to Bitstreme!!!). I wish I new this before I bought one!!!
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